Busy customers are hard to please. They don’t have much time to learn about your business or how you can help them. Plus, they may be impatient or frustrated when their time is wasted. Luckily, the secret to keeping busy customers happy is a little patience. How to Sell to Busy Clients planning, and empathy on your part. Whether your customer is a busy business accurate mobile phone number list owner or a stressed-out single mom, here are some simple tips on how to sell to customers that will keep them happy.
Tailor your site to suit busy people
E-commerce and B2B websites should be built with the understanding that every website visitor has very little free time. As soon as visitors land on your site, they need to know how exactly your product or service can benefit them. If visitors have to spend their precious time trying to figure out what you sell, they will most likely leave your site and never return. So, create your site with clear navigation and concise copy!
It’s also important that your site how to use email marketing when blogging loads quickly. Neil Patel explains that many customers, especially those browsing on mobile devices, won’t wait longer than 3 seconds for a site to load.
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Be easy to contact
Busy people don’t have time to scroll through your site’s FAQ page looking for answers. If they have a question, they should be able to contact you about it. Make it easy for your site visitors to get in touch with you. WPForms recommends adding a contact form to your site so visitors can send you a message without opening their email.
Additionally, provide a phone number aero leads or instant chat option so that customers can contact you immediately. In this case, you can hire customer service representatives who will answer questions at any time of the day. It is also important that customer emails are answered within a few hours .
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Don’t complicate communication
Direct and clear communication is essential when dealing with clients or customers who are short on time. Who has time to read a long email or listen to a 10-minute infomercial? Kayoko recommends structuring your emails with bullet points, bolded words or phrases, and extra space between paragraphs. You may want to include a short summary at the top of the email if the recipient doesn’t have time to read the entire thing.
Always end the conversation by discussing next steps so that you are not forgotten in the client’s busy life.
If you’re calling customers on the phone, have some answers for the “I’m too busy” excuse. Instead of ending the call and trying to contact you later, ask the prospect if they have a minute to answer a quick question or briefly talk about your offering. Then, if they’re interested, schedule a call at a more convenient time.