SMS Virtuo uses for a wide range of transactional purposes: an account creation message that includes a One Time Password (OTP) code to verify the validity of the mobile number, information about the start of a reservation or the delivery of a car at an airport terminal, instructions for returning the car, account security checks , etc. The entire user journey is punctuated by these valuable notifications.
SMS They are usually quite long and are designed to provide all the information needed to ensure that the rental goes smoothly. For example, at the beginning of the booking process, the location of the parking lot, the keypad if available, the exact location of the vehicle, the license plate of the car, etc. are indicated.
One of the main internal challenges is to reconcile the desire of Virtuo consultants to provide as much information as possible (and to use bullet points and other formatting characters) with the impact this has, especially in terms of pricing.
SMS SMS In the “push notifications vs.” game (if there is one!), push notifications stand out for their slow speed and multimedia capabilities (images, links, sounds, etc.), while they excel in their ability to take critical messages into account. This is an undeniable advantage, especially in a context where mobile users, sometimes overwhelmed by push notifications, prefer to disable this feature altogether.
SMS Another point that is proving
to be irreplaceable is the OTP authentication when creating an account. This way, Virtuo can be sure that the customer is who he says he is… and that he has a mobile phone, which is a prerequisite for using its application-only service!
SMS Virtuo uses for a wide range of transactional purposes: an account creation message that includes a One Time Password (OTP) code to verify the validity of the mobile number, information about the start of a reservation or the delivery of a car at an airport applying the drive-to-store strategy with an sms campaign terminal, instructions for returning the car, account security checks , etc. The entire user journey is punctuated by these valuable notifications.
SMS They are usually quite long and are designed to provide all the information needed to ensure that the rental goes smoothly. For example, at the beginning of the booking process, the location of the parking lot, the keypad if available, the exact location of the vehicle, the license plate of the car, etc. are indicated.
One of the main internal challenges is to reconcile the desire of Virtuo consultants to provide as much information as possible (and to use bullet points and other formatting characters) with the impact this has, especially in terms of
Virtuo relies on a multi-channel strategy that allows it to contact and stay in constant contact with its users. SMS Email, in-app chat, voice calls, push notifications and . This range of channels is intrinsically integrated into the architecture of the mobile application. They are activated jointly or individually during the user journey, depending on the strengths and specific characteristics of each channel. SMS In this multi-channel strategy, the voice channel plays an essential role and is favored, especially over push notifications, to limit friction at critical points.
SMS SMS In the “push notifications vs.” game (if there is one!), push notifications stand out for their slow speed and multimedia capabilities (images, links, sounds, etc.), while they excel in their ability to take critical taiwan data messages into account. This is an undeniable advantage, especially in a context where mobile users, sometimes overwhelmed by push notifications, prefer to disable this feature altogether.
SMS Another point that is proving to be irreplaceable is the OTP authentication when creating an account. This way, Virtuo can be sure that the customer is who he says he is… and that he has a mobile phone, which is a prerequisite for using its application-only service!